Last updated: [23/10/2026]
XTDC Auto Parts (“we”, “us”, or “our”) operates the website [www.xtdcautoparts.com] (the “Site”). This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website and submit inquiries through our contact form. This notice complies with UK GDPR, Australian Privacy Act and California CCPA requirements.
1. Personal Information We Collect
We only collect information you voluntarily submit via our inquiry form:
– Full name
– Email address
– Phone number
– WhatsApp number
– Any details, quantity, size, vehicle model or part requirements you write in the message box.
We do NOT collect sensitive personal data such as race, religion, health information.
If you agree to cookies, we may also collect anonymous website traffic data via analytics tools.
2. How We Use Your Personal Data
We use your information only for these business purposes:
– Reply to your auto parts inquiry and provide quotations
– Communicate with you about product specifications, availability, lead time, samples and orders
– Process after-sales support if an order is confirmed
– Prevent fraud and secure our website
– Send you related product information only if you explicitly agree to receive marketing emails.
We will NOT sell, rent or trade your personal information to third parties for unrelated marketing.
3. Legal Basis for Processing (UK / EU Visitors)
We process your data based on:
– Contract necessity: to respond to your request for quotation and potential supply of auto spare parts
– Legitimate business interest: improving our service and website security
– Consent: for marketing emails and non-essential cookies.
4. Data Retention
We keep your inquiry data:
– If no order is closed: we reserve your inquiry records for 24 months, then delete or anonymize the data.
– If you place an order: we retain records as required by commercial and tax rules.
5. Data Sharing & Overseas Transfer
Your data may be stored and processed outside UK, Australia or the United States (in China). We take reasonable security measures to protect transferred personal data.
We only share your data with trusted service providers who help run the website, email delivery and cloud storage. All processors are bound by data protection obligations.
6. Your Privacy Rights
Depending on your country, you have the right to:
– Request access to the personal data we hold about you
– Request correction of inaccurate information
– Request deletion of your personal data
– Withdraw your consent for marketing at any time
– Request data portability
– Lodge a complaint with your local data protection authority (ICO for UK, OAIC for Australia).
To exercise your rights, send an email to: [info@xtdcautoparts.com]
7. Cookies
Our site may use cookies. Essential cookies are required for the website to work. Non-essential analytics cookies will only run after your consent.
8. Website Security
We use commercially reasonable technical measures to protect your submitted data, but no internet transmission is 100% secure. We cannot guarantee absolute security of information sent online.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “last updated” date. Continued use of the website after changes means you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us via our website inquiry form or email: [info@xtdcautoparts.com]